Privacy Policy

Introduction

Welcome to 84bd. We operate a trusted online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. This Privacy Policy explains how 84bd collects, uses, discloses, and protects the personal information you provide when you access or use our website located at https://84bd.ws (the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately. This Policy applies to all registered users, visitors, and anyone who interacts with 84bd services, including cricket betting, live casino games, slots, and payment transactions.

We are committed to handling your data responsibly and transparently. Our practices are designed to comply with applicable data protection principles, and we continually review and update them to reflect best practices in the online gaming industry. Your trust is important to us, and 84bd strives to ensure that every interaction on our platform is safe, fair, and private.

Information We Collect

84bd collects personal information that is necessary for us to provide you with our services, ensure account security, process payments, and meet our legal obligations. We collect information in two primary ways: information you provide directly, and information collected automatically when you use the Platform.

Information You Provide Directly

• Full name, date of birth, and contact information (email address, phone number) provided during registration.
• Identity verification documents (national ID, passport, or other government-issued identification) required to comply with Know Your Customer (KYC) protocols.
• Payment account details associated with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported payment methods used to make deposits or withdrawals.
• Communications you send to our support team, including feedback, complaints, and requests for assistance.

Information Collected Automatically

• Technical data including your IP address, browser type and version, operating system, device identifiers, and referring URL.
• Usage data such as pages visited, games played (including cricket betting, slots, and live casino sessions), time spent on Platform, and clickstream data.
• Transaction records including deposit amounts, withdrawal requests, bet history, and account balance changes, which are necessary for auditing and regulatory compliance.

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. Please refer to the "Cookies and Tracking" section below for full details on how we use these technologies and how you can manage your preferences.

How We Use Your Information

84bd uses the personal information we collect for the following purposes, each of which is necessary for the operation of our Platform and the delivery of a safe and enjoyable gaming experience for players across Bangladesh:

• Account creation, authentication, and management — to register you as a user, verify your identity, and maintain your account securely.
• Payment processing and fraud prevention — to process deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, etc.) and to detect and prevent fraudulent transactions.
• Platform personalisation — to tailor game recommendations, promotions, and content to match your interests and gaming history.
• Customer support — to respond to your queries, resolve disputes, and provide assistance when you contact us via email or any support channel.
• Legal compliance — to fulfil our obligations under applicable laws, including KYC verification, anti-money laundering (AML) checks, and responsible gaming requirements.
• Platform improvement and analytics — to analyse usage patterns, troubleshoot technical issues, and continuously enhance the performance and security of our platform.

We do not use your personal information for purposes other than those listed above without your prior consent. Where we rely on legitimate interests as our basis for processing, we always weigh those interests against your rights and freedoms to ensure they do not override them.

How We Share Your Information

84bd does not sell, rent, or trade your personal information. We may share your information only in the limited circumstances described below, and only to the extent necessary for the purpose stated:

Service Providers and Payment Partners

We work with trusted third-party service providers — including payment processors (bKash, Nagad, Rocket, Upay, City Bank, BRAC Bank, Islami Bank), identity verification agencies, and technical infrastructure partners — who assist us in operating the Platform. These parties are contractually obligated to handle your information securely and solely in accordance with our instructions.

Legal and Regulatory Obligations

We may disclose your personal information when required by law or in response to valid requests from public authorities (e.g., a court order or government agency). This includes disclosures necessary to prevent fraud, money laundering, or other illegal activities, or to protect the rights, property, or safety of 84bd, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on the Platform and/or by email prior to any such transfer becoming effective, and you will have the opportunity to opt out of the transfer of your personal data.

Cookies and Tracking Technologies

84bd uses cookies and similar tracking technologies on our Platform to improve functionality, remember your preferences, and understand how users engage with our content. This section explains what we use, why we use it, and how you can control it.

Essential Cookies

These cookies are strictly necessary for the Platform to function correctly. They enable core features such as user authentication, session management, and security checks. You cannot disable essential cookies through your browser without significantly affecting how our Platform works.

Analytics Cookies

We use analytics cookies to collect aggregated data on Platform usage, such as which games are most popular, how users navigate between pages, and which promotions attract the most interest. This data is used to improve user experience and Platform performance. The data collected is anonymised where possible.

Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser settings at any time. Most modern browsers allow you to block cookies or alert you when a cookie is being sent. Please note that disabling certain cookies may affect the functionality of our Platform — for example, saved game preferences or session continuity may be impacted. For more information on managing cookies, please consult your browser's help documentation.

Data Retention

84bd retains your personal information for as long as your account remains active or as needed to provide you with our services. We also retain your information as required by applicable laws and regulations — for example, transaction records may be retained for a minimum period for audit and anti-money laundering compliance purposes.

When your account is closed or when information is no longer required for the purpose for which it was collected, we will securely delete or anonymise your personal data in accordance with our internal data retention schedule. Residual copies of data stored in backup systems may persist for a short additional period before being overwritten.

Security of Your Data

The security of your personal information is a top priority at 84bd. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, strict access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and secure server infrastructure hosted in compliant data centres.

While we take all reasonable steps to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents and notifying affected users in accordance with applicable obligations.

Your Rights

As a user of the 84bd Platform, you have the following rights with respect to your personal information. To exercise any of these rights, please contact our support team at the email address provided in the "Contact Us" section below.

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data we hold about you.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing — you may ask us to suspend the processing of your personal data in certain circumstances, for example while we verify the accuracy of data you have contested.
• Right to object — you may object to the processing of your personal data where we rely on legitimate interests as our legal basis, and we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

We will respond to all legitimate requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request to ensure we do not disclose information to an unauthorised person.

Third-Party Links

Our Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket). While we only work with reputable partners, we are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party service you use in connection with your 84bd account. This Privacy Policy applies solely to information collected by 84bd on our Platform.

Children's Privacy

84bd is strictly an adult platform. Our services are intended solely for individuals aged 21 years or older. We do not knowingly collect personal information from anyone under the age of 21. If you are under 21, you are not permitted to register for or use our Platform, and you must leave the site immediately.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that information from our systems. If you believe a minor has provided us with their personal information, please contact our support team immediately at [email protected].

Changes to This Privacy Policy

84bd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Platform.

Your continued use of the Platform after any changes to this Privacy Policy will constitute your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how 84bd handles your personal information, please do not hesitate to reach out to our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

You can reach us by email at: [email protected]

Our support team is available 24/7 and will respond to your privacy enquiry within 2 business days. Please include your registered account details (username or registered email) in your message so we can locate your account and address your request efficiently.